Airports around the world reportedly experiencing check-in systems failure

Global airports systems crash meltdown gatwick washington paris charles de gaulle

Frustrated travellers are facing disruption at airports across the world today after airline computer check-in systems crashed, British media reported.

Press handlers for Gatwick, Washington (DC) Reagan International Airport and Changi in Singapore confirmed some of the airlines operating on their runways had been affected by the outage.

A spokesman for Heathrow Airport, which is Europe's busiest and serves London, said that a "small number of airlines" were experiencing "intermittent issues" but that passengers could still check in for their flights.

The spokesperson said the failure was worldwide for the Amadeus system and no one airport was hit any harder than another, and the incident lasted just a couple of minutes said the spokesperson for the airport in Paris.

"Our technical teams took immediate action to identify the cause of the issue and mitigate against the impact on customers", the company said in a statement. "We apologise for any inconvenience this may cause".


A Singapore Airlines spokesman told The Straits Times that it was notified at about 5.30pm about a global outage affecting some of its systems, and that its engineers were working to rectify the issue.

Air France said that it had experienced problems for 15 minutes and that its systems were slowly coming back online.

Long check-in lines were a common sight for passengers all over the world Thursday.

He could not, however, confirm which airlines had been affected by the software crash.

Southwest Airlines confirmed their reservation system vendor Amadeus, had experienced an outage which affected their kiosks beginning at 4:30 a.m. this morning. That action is ongoing with services gradually being restored.

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